FAQ
What makes your donuts special?
Lee’s Donuts is an iconic donut shop located in the Granville Island Public Market in Vancouver, B.C. We have been serving delicious, handmade, quality, classic donuts from scratch since 1979. We are committed to providing a fast and friendly guest experience and use only the freshest ingredients.
Where are you located and what are the hours of operation?
Granville Island Public Market
Open Every Day: 8:00AM - 6:00PM
Willowbrook Mall
Open Mon - Wed: 9:00AM - 7:00PM; Thu - Fri: 9:00AM - 9:00PM; Sat: 9:00AM - 7:00PM; Sun: 10:00AM - 6:00PM
Bentall (Four) Centre
1055 Dunsmuir Street, Vancouver, BC - located inside food court
Open Mon - Fri: 8:00AM - 3:00PM; Sat - Sun: Closed
Lee’s Donuts Commissary
Open daily: 8:30AM - 12:30PM
Lee’s Donuts Gastown (across from the Steamclock)
199 Water Street, Vancouver, BC
Open daily: 8:00AM - 6:00PM
Donut Trailer: It shows up all over the Lower Mainland throughout the year. Updated location and dates are found on our Instagram page!
Note: Holiday hours will vary store-to-store. For the latest updates, please follow us on Instagram @leesdonuts.ca
What flavours do you have?
Check out our Donut Menu for the regulars and we have rotating seasonal flavours too, which can be found on our Instagram page. *Note: Not all locations will carry the full menu
What's your most popular flavour?
Try the Honey Dip! Seth Rogen’s favourite is Jelly filled.
Are your donuts gluten-free or vegan?
We do not offer any vegan or gluten-free options.
Are your donuts nut free?
We are not a nut-free facility, we have flavours that include nuts in them.
Do you do catering or bulk orders?
We do! Please fill out our Pre-Order form and we will get back to you within 24-48 hours.
How should I store my donuts?
Our donuts are best eaten fresh! If you are unable to consume your donuts the day of, we advise storing them in the box at room temperature for 1-2 days.
Do you offer gift cards?
Yes, gift cards are available to purchase in the shop and can be redeemed for a dozen donuts.
How can I pre-order?
Fill out our Pre-Order Form and a Team Member will get back to you. Minimum order of one dozen for all pre-orders. Orders will be confirmed by a Team Member within 24-48 hours. If you have not received an email after 48 hours, your order has not been placed.
If I pre-order, can I skip the line?
No, Pre-Orders are only to reserve your donuts. Pick-up is done through our regular line up.
Your GRANVILLE ISLAND lineup IS so long. How long does it take to get in?
The Granville Island lineup moves quickly. At peak times, the maximum wait is about 10-15 minutes. You can also get donuts at our other locations:
Gastown (across the Steamclock)
Bentall (Four) Centre (Downtown)
Willowbrook Mall (Langley)
Commissary (Marpole)
Donut Trailer
When are your lineups the shortest?
This depends; However, weekdays and rainy days are usually quieter than weekends.
What do you do with your leftover donuts?
We donate our excess leftovers to Vancouver Food Runners.
Do you have a full selection all day?
No, our donuts are hand made fresh in small batches and our flavours are constantly rotating.
When do you sell out?
We don’t aim to sell out but on occasion, just before closing, we do. Come in early to try the honey dip!
How do I get one of the cool boxes?
Purchase a box of 6 or 12 donuts!
Do you offer pick-up OR DELIVERY?
Currently, pick-up orders are available through Pre-ordering and UberEats. Delivery service is currently only available through UberEats.